First Time Buyer

Daniel N.

12:06 26 Apr 24

Fantastic services when purchasing my first home. William, was super friendly, kind, clear and communicative. With a unique financial situation like ours I was worried it would be difficult getting a mortgage. However I shouldn't have worried William Stayt-Mackey, but the whole thing easy and feel like a breeze. Alex in insurance was also super clear and helpful allowing us to deal with elements that we just wouldn't have known where to begin with ease. Would recommend.

Duarte F.

13:28 25 Apr 24

I got to know Langley House Mortgages through a benefits fair my company organized. Their services were fantastic! They advised me on all my questions and really helped and supported me throughout the whole process from affordability checks up to completion! A big shout out to Mitchell!

andres G.

09:08 24 Apr 24

We would not hesitate to recommend Langley House Mortgages. Alex and Mitchell have helped us through every step of the process, going above and beyond to provide timely, helpful and friendly guidance. As first time buyers this has been invaluable and we always felt in safe hands and able to ask all the questions we had! Thanks very very much both!

Annabel

11:31 22 Apr 24

Rob at Langley House has been by my side through the rollercoaster of trying to buy my first home for a long time. Through being gazumped, to experiencing issues with conveyancing and surveys, to finally finding the right property and mortgage for me, the service provided by Langley House has been exceptional. Rob is highly knowledgeable and professional, and will work hard to find the right mortgage for his clients.Not only that, but he has been an important ally through navigating difficult and complex processes, always being at the end of the phone and always patient. I can't recommend Langley House enough and will continue doing so to friends!

Oli R.

16:34 14 Apr 24

If Carlsberg did mortgages...I could not give Rob and Langley House a higher rating or recommendation. Rob has done 3 mortgages for me now and every time he's given the most exceptional service!Not only is Rob an all round legend and nice guy, he managed to secure me fantastic products and was the key to achieving certain property goals.Thanks for all your hard work and we will always recommend to friends, family and anyone else who needs a mortgage!!All the best,Oli, Annabel & Family

Ian W.

08:22 10 Apr 24

Mitchell has been excellent. His communication was clear throughout. He was quick to provide a response to any questions we had, which is unheard of in this market. We would definitely recommend to others 100%

Russell M.

13:57 08 Apr 24

My partner and I cannot thank William enough for making our process as easy and simple as he could for us as first time buyers in a difficult climate of solicitors and vendors. Thanks William, we definitely recommend his services!

mustafa E.

11:31 04 Apr 24

Langley house mortgages, and Mitchell in particular, have been fantastic from start to finish. They have helped take a lot of the stress out the process. Couldn’t recommend enough!

Michael J.

11:10 30 Mar 24

Our broker, Mitchell has been brilliant in helping us with our equity release and buy-to-let mortgage. From the start he’s been patient in explaining our options and making sure that we’re supported when making decisions. Excellent service, highly recommend. Thank you.

Ivana K.

01:06 24 Mar 24

William has been absolutely great, professional and knowledgeable. Answered his phone even at silly o'clock when I got caught up in whatever day brought. Kept me posted with the progress asap. I contacted Langley house 3 times past year even though sales didn't go through first 2x, the service has been always brilliant and on point. I highly recommend Langley House and will not be looking anywhere else when needed again. William thank you so much.

Hollie S.

21:13 23 Mar 24

Really can’t fault these guys! William has just help us secure a mortgage offer after a year of looking for the right property! He has always been on hand to answer my many question and I was never made to feel like I was a burden! He even assured us that he would still be there if we had any further questions after we secured our offer. Alex is currently helping us secure some insurance and I cannot fault how thorough and helpful everyone is! Thank you for making this first time buyer process so easy!

Luca T.

09:33 22 Mar 24

Fantastic experience working with Rob and Alex at Langley House, I would have absolutely no hesitation recommending them to anyone needing help with a mortgage. Professional, reliable, and responsive. Thank you!

Matt W.

13:17 12 Mar 24

Toby delivered an outstanding service as a mortgage broker, demonstrating clear communication, quick responses. As first time buyers he provided consistent reassurance throughout the entire process. Toby's expertise and reliability, makes him a valuable resource for anyone seeking mortgage advice in the future.

Tansie C.

19:29 08 Mar 24

Mitchell was great from start to finish, including helping me get a lower rate than initially agreed with my lender following a drop in interest rates as my sale progressed. He was quick to respond, happy to help, and very personable

Sanghyuk K.

00:33 01 Mar 24

So glad to have gone with Langley House Mortgages. Not only is there no fee, but William has been absolutely fantastic from the start. Professional, kind, patient and positive, he's been the MVP advisor for me. As a first time buyer who had no clue of the steps in a house buying journey, Langley House Mortgages was a guiding light 💪🏻 would definitely recommend 😊 Thanks LHM!

Caroline S.

21:40 27 Feb 24

Toby was recommended to me by a fellow mortgage broker.I can honestly say i couldn't be happier with the service i received. Thanks to Toby my remortgage was dealt with efficiently and professionally. Any questions and the whole application process were dealt with so quickly. I would recommend to anyone and i will certainly ask Toby to help me again. Thankyou!

George R.

12:40 27 Feb 24

Rob, at Langley House Mortgages, was recommended to me and he and the team have been great in keeping us informed and getting us the best deal on our first mortgage. Very pleased with the entire process! Highly recommend.

Allie K.

21:04 20 Feb 24

I cannot recommend these guys enough especially for first time buyers like myself. Toby made the whole process feel very easy and was on hand at all times to answer any questions and also complete the paperwork which was needed!

Matt B.

16:56 11 Feb 24

Rob was extremely knowledgeable and helpful. Our experience with Langley House was really positive and made the whole mortgage and house buying experience easier. I’d highly recommend Rob and the firm to anyone. 5 stars.

Mary M.

10:41 10 Feb 24

Toby Fields helped my daughter with her first mortgage on her first home. He was brilliant from start to finish! Very responsive- always answering questions quickly and explaining the process in a way that she could easily understand. Nothing was too much trouble. The whole process from the beginning was seamless and incredibly quick. Toby handled all the “paperwork” after a couple of initial fact finding phone calls, to find the right mortgage and the best deal for her.. He has reassured her that he is around to answer queries right up to completion. I would definitely recommend Toby for mortgage advice.Thank you Toby- you made what could easily have been a stressful experience so easy!

Joanna R.

14:35 26 Jan 24

I cannot thank William and Alex enough for their help to buy my first property. There were both incredibly polite and professional and always took the time to explain each step to me in detail. They always responded promptly to any of my requests or questions. They made me feel supported throughout the entire process and I cannot recommend them enough.

Catherine W.

10:29 03 Jan 24

Langley House Mortgages were recommended by a family member and we had a brilliant experience with Robert and Alex. Robert took as much stress as possible out of the experience and secured us a mortgage rate the first possible day, right before they shot up again. The rates didn't come down by much in the last 6 months, but thankfully Robert did secure us a slightly better rate in that time and was happy to keep checking for better rates any time we emailed to check in. Great communication, quick response time, totally no nonsense - exactly what was needed when remortgaging. Alex also secured us a great life insurance policy which we're so grateful for.

Harry S.

09:11 15 Dec 23

Our experience with Rob and Alex was nothing short of exceptional. From the moment we engaged with Rob as our mortgage broker, we were impressed by his professionalism and dedication to ensuring our understanding of the entire process.Rob's ability to communicate complex mortgage details in a clear and effective manner left us feeling confident and well-informed every step of the way. He worked efficiently to secure the best possible deal for us, demonstrating a level of commitment and expertise that truly set him apart.What stood out even more was Rob's prompt and decisive action throughout the process. He not only met but exceeded our expectations, alleviating any concerns or questions we had along the journey.Equally praiseworthy is our experience with Alex. Alex displayed remarkable patience and professionalism as he worked to find the best coverage tailored to our situation. His attention to detail and commitment to securing the right insurance for us further reinforced our confidence in the services provided by Langley House.We wholeheartedly recommend Langley house. Their combined efforts made what can be a daunting process remarkably smooth and stress-free. If you're seeking a mortgage broker and insurance professional who go above and beyond, look no further. We are grateful for their expertise and wouldn't hesitate to engage with them again in the future.

Ralph B.

07:10 07 Dec 23

What a brilliant experience working with Toby F has been. Highly engaging, highly efficient will solid, practice advise. Very pleased to recommend to others who need mortgage support. And to know that this was free advise too is fantastic. Thank you Toby.

Andrew

18:33 04 Dec 23

Mitchell and Alex have helped me with morgage and insurance in for my home. Their service has been fantastic the whole way through! As a first time buyer their attention to detail in my specific needs as well as their clarity and patience when explaining the process was a blessing.

Chris H.

17:55 30 Nov 23

Mitchell and Alex have been the smoothest part of our house purchase. They went above and beyond and kept us well informed in a professional manner. Alex assisted with our insurance and Mitch secured our mortgage deal. Everything was very clear, which was crucial for us as first time buyers. Would highly recommended! Thanks guys

Jess M.

21:19 27 Nov 23

Really positive, 5* service with Langley House.I was introduced to Langley House by a family member and have been really impressed with all of the comms.I had been asking for light advice for a long period of time (maybe 18 months or so) from William S-M before getting close to placing an offer. William was always really helpful in giving advice and patient with all my questions.We had an offer accepted on a property on Monday and had the property valuation completed as well as our mortgage chosen, offered and approved within a week. It would have been even quicker if we got our documents over faster!Can't recommend enough and totally free service to the purchaser.

Shruti R.

17:40 24 Nov 23

We've had a fantastic experience as first time buyers working with Langley House Mortgages to purchase our property. Mitchell is incredibly patient, reassuring and friendly, which has made this otherwise complex and overwhelming process feel a lot less daunting. He is always accessible, super efficient and extremely professional. Of all the things that have needed to fall in place to make a timebound purchase work, the mortgage was the quickest and least stressful, thanks to Mitchell!Also, quick shout-out to Alex, whose detailed advice and support with the insurance has been really helpful!We are incredibly pleased to have gone with Langley House Mortgages - if you're a first time buyer, look no further - the team at LHM are the best! Highly, highly recommend!Thanks for everything, Mitchell and Alex!!

Fiona W.

11:00 20 Nov 23

Robert was really helpful when my partner and I were purchasing our first house together. I phoned and spoke to him everyday for a couple of weeks while we were trying to get a mortgage offer and it wasn't a problem for him at all. He gave good advice, and I would recommend their services to anyone buying a house in the future. Thanks for your help!!

MAX C.

08:51 09 Nov 23

Mitch was our mortgage broker for our first house purchase and he was professional and helpful throughout the whole process.I was very happy with how quickly and effortlessly he secured our mortgage, and the rate wasn't too bad either!Alex dealt with our insurance and did a great job at getting everything sorted for us so we could focus on preparing to move house.Both of these gentlemen were extremely patient, professional and hardworking and I would recommend Langley House to any other first time buyers off of the actions of these two guys alone.Great work, fellas. Thanks for everything.

Gina W.

12:23 08 Nov 23

Langley house mortgages helped me out from start to finish with a mortgage to buy my ex husband out of our family home. I am a carer for my son and on low income and benefits so I was very unsure if I'd be able to actually qualify for a mortgage, but I have and it is very manageable.... thanks Toby Fields xx

Daisy T.

17:26 27 Oct 23

I had such a pleasant experience organising my mortgage withWilliam Stayt-Mackey at Langley House Mortgages. Not only did he advise me on a great mortgage, he was also a fantastic guide to me through so much of the process of buying a house. As a first-time buyer there were many aspects to a house purchase which I was unaware or unsure of, and he went out of his way to explain everything to me and give me advice when I asked him for it. As a lone buyer of a property, it could have been quite a daunting experience, but William always made me feel like I had a friend I could confer with if needed. I could not have asked for a more helpful mortgage broker, and I would advise him to anyone looking to arrange a mortgage on a property.

Ravi T.

18:58 21 Oct 23

Managed to get the best possible deal and was very helpful in locking in rates.

Michael D.

12:54 19 Oct 23

Highly recommended!! First time buyer here and the experience was really good with them

Maria Jesus F.

12:39 19 Oct 23

William was really helpful and answered all my questions, he got me a good deal and now I am in the process of the purchase my first house :)

Torran P.

21:32 16 Oct 23

Thanks to Mitch we have just completed with our first mortgage! Langley House have provided an impartial, no pressure service with honest guidance and discussion though the various mortgage options available. Mitch and I met 1-1 to understand the market which resulted in an agreement in principle that helped to secure our purchase the following week. As first time buyers it was super helpful to have Mitch explain the whole process and equally have somebody quick to respond on both email and phone. Mitch supported us with regular updates and refinement to the offer as the sale progressed. We also used the Langley House recommended solicitors which further helped to simplify the whole house buying process. In addition we have had a conversation with the Langley House insurance team who have provided quotes and general insurance advice necessary for new homeowners. When remortgaging is due we will not hesitate to approach Langley House and use their services again.

Ben S.

15:55 16 Oct 23

Mitchell has been incredible from day 1!Clear, informative, and always had our best interest at heart.Very quick service and so pleases with the offer he found us! Literally 5 days from offer being accepted to offer of mortgage. Highly recommend!

Zoe H.

14:08 16 Oct 23

William was so helpful for us as first time buyers! He explained everything really clearly and was always quick to respond, keeping us up to date through each step of the process. Would highly recommend!

Julie B.

15:42 13 Oct 23

Fantastic service! William Stayt-Mackey guided me through mortgage options and l am very happy with the end result. William was professional, attentive, approachable and always available throughout. I intend to recommend William and Langley House at every opportunity I get going forward.

michael P.

12:56 11 Oct 23

My wife and I were first time buyers and rather clueless yet Mitchell Packer at Langley House was excellent and patient and understanding with all our questions. He was very fast in researching new deals whenever our situation changed, highly recommended!

Phillip A.

13:20 10 Oct 23

So grateful to Mitchell and Rob... they were incredible patient, kind and courteous! Highly recommended. Thrilled to know they are there if I need them again.

Alexandra F.

08:54 03 Oct 23

I was recommended Langley House by a colleague. Langley House is one of the few services we came across that does not come with a fee. My husband and I, as first time buyers, were clueless to the steps involved in buying a house and looking for a mortgage but received exceptional service. Our representative was Robert, who was always easy to reach and quick to respond both on the phone and email. We were offered very clear and easy to understand advice and guidance, and Robert was always there to field any question, no matter how complex or basic, to help guide us through the process.We would definitely recommend Langley House Mortgages to anyone in our position.

Sverrir K.

17:44 25 Sep 23

The team at Langley were excellent, very personable service and always prompt to reply. I would certainly recommend to friends or family.

Joe G.

09:30 20 Sep 23

William & Langley were recommended to me by a local estate agent. He was always quick to respond & gave sound advice. My only regret is I didn’t reach out a bit sooner.I have recommended to friends & would do so again.

William O.

06:15 16 Sep 23

Absolutely fantastic service. Throughout the process of buying our first home in Bristol, Rob was knowledgeable, reassuring and communication was always excellent. I cannot recommend him and the team at Langley House enough.

Olivia H.

07:43 04 Sep 23

The team at Langley House Mortgages were incredible in their help to secure us the best mortgage deal. They were supportive and always on the other end of the phone to answer the infinite questions we had as first time buyers. Huge shoutout to Mitchell and Alex for everything.

Catherine F.

09:46 12 Aug 23

Absolutely first class advice and support from Langley House Mortgages, in particular Mitchell. I would highly recommend them to everyone and would 100% use them again.

Anthony

07:49 27 Jul 23

William was so professional and helped me through every step of the way nothing was a problem with him and made our morgage so easy he got us a great deal will definitely recommend and be using him again in the future thanks again willam

Ed G.

20:24 25 Jul 23

Had a really great experience with Langley House on my remortgage. Toby gave excellent service, was really knowledgeable explained everything clearly, which was a real help given the market is a bit crazy! Would definitely recommend Langley House!

Ara J.

15:53 25 Jul 23

I can't recommend their services highly enough. Of the dozens and dozens of people we dealt with throughout the painful process of buying a property I can say that Mitchell the mortgage broker was definitely the most professional, knowledgeable and reliable person we met. We also very much appreciated that he was at the same time so sympathetic and understanding of the stress we were under. We strongly recommend him and his colleagues to anyone buying a house!!

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First Time Buyer

What our customers say...

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